Frequently Asked Questions

We schedule our deliveries the week of your event and coordinate with you a time that works for you. When you book, we obtain the start time of your event and make sure that your item(s) are all set up and ready to go before that designated start time at the latest.

Most of our prices include delivery within 15 miles of our location. We deliver to a variety of areas and cities and there may be additional delivery charges if you are outside of our 15-mile free delivery area.

We deliver all over the Greater Houston Area. We also travel outside of Houston for large events, foam parties, and special events. Call our office to see if we deliver to your location.

If you are outside of our delivery area or just need some smaller items, you may pick up. Contact our office to ask if your rental is available for pickup. If you choose pickup, you may return the following day.

Most of our items can be set up on grass or concrete. Please inform us if your event is on any other surface than grass.

That depends on the rentals for that day. We will contact you the week of the event to solidify a delivery and pick up time that works for you and your schedule.

We offer generators for rent for $75 for the day. They come full with gasoline. Generators are ideal when you have multiple items, located at a park or public space, or far from electricity sources.

Yes. We are preferred vendors with many towns and can provide the town/city with an additional insured certificate if required. Some parks require generators and others have power located at the site.

We provide approximately 75 feet of extension cords for each item. We do not provide water hoses. For items that require water, you must provide a water hose that will reach the item.

Absolutely! Lone Star Parties, LLC cleans and sanitizes our inflatables and other rentals before each event.

This depends on the product ordered. All water slides rent for 4 hours and dry inflatables rent for 6 hours. If you need more time, just let us know.

We accept cash, credit card, PayPal, and business checks. We charge 3% for all credit card or debit card purchases.

Yes. A $25 deposit per item is required to reserve the date. This is to ensure that we reserve the equipment for you and nobody else gets the rental item you want.

If there is a 50% or more chance of rain on your event date and you wish to reschedule or cancel, you must do so by 4 pm the previous day. Due to Texas weather, there must be a 50% or more chance to receive your deposit back.

Please inform us as soon as you need to cancel. You will be allowed to reschedule your event for any future date within one year.

Yes, we are fully insured and certified by the State of Texas. If you need a copy of our insurance, please let us know.

You bet! Contact us today to find out about these discounts.