Last updated: October 2026
Lone Star Parties, LLC ("Lone Star Parties," "we," "us") rents inflatables, slides, foam and snow machines, and other party equipment across the Greater Houston area. This policy explains what information we collect when you visit lonestarparties.com, book a rental, or contact us, and how we use and protect it.
If you have questions at any point, you can reach us at info@lonestarparties.com or 832-797-0057.
Information we collect
We collect information you give us directly:
- Booking and account details: your name, email, phone number, event address, event date and times, the items you rent, and your account login if you create one.
- Payment details: payments are processed by Stripe or PayPal. We don't store full card numbers on our website.
- Messages: what you send through our contact form, product question form, email, phone or text.
- Newsletter signups: your email address.
- Event details: if you need a certificate of insurance, the name and address of the organization or venue to add to it.
- Photo booth: if you rent our photo booth, guests can enter an email address or phone number to receive their photos. We use that only to deliver the photos.
We also collect some information automatically when you visit the site, such as your browser type, device, the pages you view, and general location based on your IP address. Most of this comes through cookies, described below.
How we use your information
We use your information to:
- Confirm, schedule, deliver, set up and pick up your rental
- Process payments, deposits and refunds
- Answer your questions and send quotes
- Send booking confirmations, delivery windows and other updates about your order
- Prepare certificates of insurance when a venue requires one
- Send our newsletter and special offers if you've signed up (you can unsubscribe at any time)
- Understand how people use the site so we can improve it
- Prevent fraud and keep the site secure
How we share information
We don't sell your personal information, and we don't share it with other companies for their own marketing.
We share it only with service providers who help us run the business, and only what they need to do their job:
- Stripe and PayPal, to process payments
- Our website host and the plugins that run bookings, forms and checkout
- Our email service provider, to send emails you've signed up for
- Google Analytics, to understand site traffic
- Our insurance carrier, when you request a certificate of insurance
We sometimes post photos of our equipment set up at events on social media. If you appear in one and want it taken down, let us know and we'll remove it.
We may also share information if the law requires it, to protect our rights or someone's safety, or as part of selling or transferring the business.
Cookies, analytics and embedded content
Cookies are small files your browser stores. We use them to keep you signed in, remember what's in your cart, and hold your rental dates during checkout. The site won't work properly without these.
We also use Google Analytics to see how visitors find and use the site. You can opt out with Google's browser add-on.
Pages with videos use embedded YouTube players, and share buttons link to Facebook, Pinterest and other sites. These services may set their own cookies and follow their own privacy policies.
You can block or delete cookies in your browser settings, though booking may not work without them.
Emails and text messages
We'll email or text you about your booking, including your confirmation and delivery window. We don't send promotional texts. If you'd rather not get texts about your booking, let us know and we'll use email or phone instead.
You can unsubscribe from our newsletter using the link at the bottom of any email. You'll still get messages about bookings you've made.
Security and how long we keep information
Our site uses SSL encryption, and payments are handled by Stripe and PayPal, which follow card industry security standards. No website is completely secure, but we limit access to your information to the people and services who need it.
We keep booking and payment records as long as we need them for our business and to meet tax, accounting and legal requirements, and newsletter information until you unsubscribe.
Your choices and rights
You can ask us to:
- Tell you what personal information we have about you
- Correct anything that's wrong
- Delete your information, unless we need to keep it for legal or accounting reasons
- Stop sending you marketing emails or texts
To make a request, email info@lonestarparties.com or call 832-797-0057. We'll respond within 45 days, or let you know if we need up to 45 more. If we decline your request, you can appeal by replying to our response, and we'll answer within 60 days. If you're not satisfied with the outcome, you can contact the Texas Attorney General.
We don't sell personal information, including sensitive information, and we don't use it for targeted advertising.
Children's privacy
Our rentals are booked by adults, and the site isn't meant for children under 13. We don't knowingly collect information from children. If you think a child has given us information, contact us and we'll delete it.
Changes and contact
If we update this policy, we'll post the new version here and change the date at the top.
Lone Star Parties, LLC
1018 Sawdust Rd., Suite #15
The Woodlands, TX 77380
info@lonestarparties.com · 832-797-0057